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Questions
Shipping, holiday timing, returns, and how to reach the shop. For anything else, message seller stserra0 on eBay.
What is Emberlane Gifts?
Emberlane Gifts is an independent shop of original holiday designs, printed on demand in the United States and sold on eBay by seller stserra0. Selected designs are also offered through the EmberlaneGifts shop on Redbubble.
Are the designs licensed characters or brand names?
No. Every design is original Emberlane artwork and wording. There are no licensed characters, sports teams, or brand logos. Frostbirch Lodge and Emberlane Après Club are fictional names created for these designs.
Can I personalize an item with a name?
No. All designs are ready-made. There is no custom text or name personalization.
Where can I buy?
Most items are listed on the Emberlane Gifts eBay store (seller stserra0), with free standard shipping within the US. Selected designs are also sold through the EmberlaneGifts shop on Redbubble. This website is a catalog that links to those product pages; checkout happens on eBay or Redbubble.
Is shipping free?
Yes. eBay orders include free standard shipping within the United States. Redbubble sets its own shipping rates at checkout.
When should I order for Christmas 2026?
Order by December 5, 2026 for the best chance of arrival by Christmas. Delivery by December 24 is not guaranteed. Items are made to order, and carriers get busy in December. Place holiday orders as early as you can.
What about Hanukkah 2026?
Hanukkah 2026 begins the evening of December 4. The December 5 cutoff is aimed at Christmas delivery, so please order Hanukkah gifts as soon as possible. Arrival before the first night is not guaranteed.
Do you accept returns?
These are custom print-on-demand items, so returns for size, color preference, or a change of mind are not accepted. If an item arrives damaged or misprinted, message the seller on eBay with a photo and it will be replaced or refunded according to the listing’s return policy.
How do I contact the shop?
Please send a message through the eBay store (seller stserra0). This site does not publish a phone number or home address.